VELOURA
"Veloura" invites you on an enchanting journey into the heart of sensuality. It begins with a captivating blend of dark berries and exotic spices, blossoming into a heart of luxurious florals, subtly enriched by whispers of incense and honey. The fragrance then settles into a warm, velvety base of vanilla, amber, and sandalwood, leaving an irresistible trail of allure.
Return Policy
At Vinstyle Global, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.Eligibility for Returns
- Return Window: Returns are accepted within 7 days of receiving your order.
- Condition:
- Products must be unused, unopened, and in their original packaging.
- Items that have been tampered with, used, or have broken seals cannot be returned for hygiene and quality reasons.
- Non-Returnable Items:
- Customized fragrances or personalized products.
- Items marked as "final sale."
How to Initiate a Return
- Email us at [Your Support Email] with your order number, product details, and reason for return.
- Once approved, we will provide you with the return shipping address and instructions.
Refunds
- Once we receive and inspect the returned item, we will notify you of the status of your refund.
- Approved refunds will be processed to your original payment method within 7–10 business days (excluding shipping fees).
Shipping Costs
- Return shipping costs are the responsibility of the customer, except in cases where the product was damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong product, please contact us within 48 hours of delivery with photos of the issue, and we’ll make it right.
Shipping Information
At Vinstyle Global, we are committed to delivering your orders quickly and safely. Please review our shipping details below.
Processing Time
- Orders are typically processed within 1–2 business days (excluding weekends and public holidays).
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Options
We offer the following shipping options:
- Standard Shipping: Estimated delivery in 5–7 business days.
(Delivery timelines may vary based on your location and shipping carrier availability.)
Shipping Rates
- Shipping charges are calculated at checkout based on your location and selected shipping method.
- Free Shipping: Available for orders over [amount, Rs 5000].
Delivery Locations
- We currently deliver to [All over India ].
- If your location is not listed, please contact us at [Your Support Email] for assistance. We will find a way to ship your request, shipping cost and other government fees if any may apply.
Order Tracking
Once your order is shipped, you will receive a tracking link to monitor your delivery in real time.
Delivery Issues
If your order is delayed or you face any issues with delivery, please contact us at [info@vinstyleglobal.com , Contact No +91 9446516513 & WhatsApp on same number].
